Subscription terms

Last updated 16 October 2026

These terms are part of the Terms of use of Cutonce, provided by Juicy Lucy AI, UAB. They apply from 11 October 2026 and cover a subscription wherever it was started: on the web, or in the Cutonce apps for iPhone and Android through Apple or Google.

In short

• A subscription gives one account access to the full plan library, the photo tools and the helper.
• It renews automatically at the end of each period, at the price that applies to you, until you cancel.
• You can cancel at any time and keep access until the end of the period you have paid for.
• Where you cancel, and who refunds you, depends on where the subscription was started. Sections 6 and 7 explain each route.

1. What a subscription gives you

A subscription gives one account access to the full plan library, the photo tools and the helper of Cutonce for as long as the subscription runs.

2. Price and period

A subscription started on the web

You choose one of two plans at checkout:

• 1-week trial: a new subscriber pays 6.99 USD for the first week. After that the price is 17.49 USD every week.
• 3-month plan: a new subscriber pays 39.99 USD for the first 3 months. After that the price is 99.98 USD every 3 months.
• Where the checkout shows the price in euros: 6.99 EUR for the first week, then 17.49 EUR every week; or 39.99 EUR for the first 3 months, then 99.98 EUR every 3 months.
• Where the checkout shows the price in Swedish kronor: 79 SEK for the first week, then 199 SEK every week; or 399 SEK for the first 3 months, then 999 SEK every 3 months.
• Where the checkout shows the price in Norwegian kroner: 79 NOK for the first week, then 199 NOK every week; or 399 NOK for the first 3 months, then 999 NOK every 3 months.
• The 1-week trial is the first week of a weekly subscription at a reduced price, not a free trial.
• The starting price, in whichever plan and currency, is for new subscribers and can be used once.
• A subscription started on the earlier 4-week plan keeps its own price: 44.99 USD every 4 weeks (44.99 EUR, 429 SEK or 429 NOK where it was bought in that currency).
• Every price includes VAT. The price shown is the price charged. There are no other fees.

A one-time add-on on the web

Right after the checkout on the web, you may be offered AI Workshop for a single payment of 39.95 USD, or 39.95 EUR, 399 SEK or 399 NOK where the checkout showed the price in that currency. It is charged once, to the payment method you have just used, and only if you choose it. It is not a subscription and does not renew. The price includes VAT.

A subscription started in the apps, through Apple or Google

• Yearly: 44.99 EUR each year in countries that use the euro. In other countries the store shows the price in your currency before you confirm.
• A new subscriber starts in one of two ways: with 7 days free, or with a first month for 1.99 EUR. After either, the price is 44.99 EUR each year.
• Each of these two starting offers is for new subscribers and can be used once.

The price that applies to you is the one shown to you when you subscribed.

3. Free trial and first period

1. A free trial lasts 7 days from the moment you confirm. You have full access during the trial.
2. You give a payment method when you start the trial. Nothing is charged on that day.
3. Before you confirm, you are shown when the first charge falls and its amount. For a yearly subscription with a free trial that means: nothing on the day you start, 44.99 EUR seven days later, then 44.99 EUR each year until you cancel.
4. If you do not cancel before the trial ends, the first charge is taken on that date and the subscription continues.
5. On the web, the starting price of your plan is charged on the day you confirm: 6.99 USD for the first week of the 1-week trial, or 39.99 USD for the first 3 months of the 3-month plan. When that first period ends, the regular price is charged, 17.49 USD every week or 99.98 USD every 3 months, until you cancel. In another currency the amounts in section 2 apply in the same way. We send a reminder by email before the first charge at the regular price.
6. In the apps, a first month for 1.99 EUR is charged on the day you confirm. One month later the yearly price is charged, and then each year, until you cancel.

4. Renewal

1. A subscription renews automatically at the end of each billing period, for a period of the same length, at the price that applies to you, until you cancel.
2. For a subscription started on the web, we send a reminder by email 7 days before each yearly renewal, with the date and the amount. Each charge is confirmed by a receipt from our payment processor, Stripe.
3. For a subscription started in the apps, the store charges the account you hold with it and sends its own receipt. To avoid the next charge, cancel before the period ends. Apple asks you to cancel at least 24 hours before.

5. If a payment fails

On the web

1. If a renewal payment fails, we tell you by email and in the app, and the payment processor tries the charge again over the following days.
2. You keep access for 7 days after the first failed attempt, so that you have time to update your payment method under Account.
3. If a later attempt succeeds, the subscription continues as before. If the payment still cannot be taken after the last attempt, the subscription is cancelled and access to the paid content ends. Nothing further is owed.

Through Apple or Google

The store tries the payment again under its own rules and may leave you access for some days while it does. If the payment still fails, the store ends the subscription and access to the paid content ends.

6. How to cancel

You can cancel at any time. Cancel in the place where the subscription was started.

A subscription started on the web

1. In Cutonce: Account, "Manage subscription", then "Cancel". Two taps and one confirmation.
2. Without signing in: open quiz.cutoncestudio.com/manage-account, enter the email address of your account, and follow the link we email you.
3. By email: write to hello@cutoncestudio.com from the email address of your account. A request by email is always honoured.

What happens next:

• We confirm the cancellation by email, with the date your access ends.
• You keep access until the end of the period you have already paid for, or until the end of the free trial if you cancel during it. You are not charged again.
• Cancelling during a free trial means you are never charged.

A subscription started through Apple

On your iPhone open Settings, tap your name, then "Subscriptions". Choose Cutonce and tap "Cancel subscription".

A subscription started through Google Play

Open the Google Play app and tap your profile picture. Choose "Payments and subscriptions", then "Subscriptions". Choose Cutonce and tap "Cancel subscription".

What to know about a store subscription

• Only you can cancel it, in the store. We cannot cancel it for you.
• Removing the app from your phone does not cancel it.
• After you cancel, you keep access until the end of the period you have paid for and are not charged again.

After a subscription ends

Your account stays, with your saved builds, scans and photos, until you delete it. You can download them under Account, "Download my data". In the apps, the free plan also stays open to you.

Deleting your account

Deleting your account (Account, "Delete my account") cancels a subscription started on the web at once. It does not cancel a subscription started through Apple or Google. Cancel that one in the store first, or the store keeps charging.

7. Refunds and your right to withdraw

A subscription started on the web

1. Ask within 14 days of your first charge and we refund that charge in full. You do not have to give a reason, and we deduct nothing for the days you had access.
2. If you are a consumer in the European Union, you also have the legal right to withdraw from the contract within 14 days of the day you completed the checkout, without giving a reason. A withdrawal within that period is refunded in full.
3. To ask, write to hello@cutoncestudio.com or use any route in the Refund policy, which also holds the model withdrawal form.
4. We make the refund to the payment method you used, without undue delay and no later than 14 days after your request.
5. A full refund ends access at once and cancels the subscription, so that you cannot be charged again.

A subscription started through Apple or Google

1. The purchase was made with the store. Refunds for it, and a withdrawal from it, are handled by the store under its own process and terms.
2. Apple: ask at reportaproblem.apple.com. Only Apple can refund a purchase made through Apple.
3. Google Play: ask through your order history in Google Play or through Google Play's help pages.
4. If something went wrong on our side, write to hello@cutoncestudio.com as well, so that we can put it right.

8. When the service starts

Cutonce is a digital service and starts as soon as you confirm your subscription. That does not take away your right to withdraw. For a subscription started on the web, a withdrawal within the period is refunded in full: we make no deduction for the days you had access.

9. Changes of price

1. A change of price for a subscription started on the web applies only from a renewal, and only after we have told you by email in advance, in time for you to cancel before that renewal.
2. For a subscription started in the apps, the store tells you about a change of price under its own rules.

10. Who provides Cutonce

Cutonce is provided by Juicy Lucy AI, UAB, Tiltų g. 19, LT-91249 Klaipėda, Lithuania. Email: hello@cutoncestudio.com. Our details are in the Imprint.

For a subscription started on the web, Juicy Lucy AI, UAB is the seller and Stripe processes the payment. For a subscription started in the apps, Apple or Google takes the payment through your account with the store.